Chap 2 Homework Essay Example for Free

Chap 2 Homework Essay 1. Performance, Reliability and responsiveness, Serviceability, and Aesthetics are all significant dimensions of quality in fast food restaurants. First of all, the performance and serviceability of a fast food restaurant is very important because like the name states â€Å"fast food† is exactly that†¦ fast! So in order for it to be considered a fast food establishment it if very important to keep up the flow of traffic in and out of the drive thru and the dining room in a timely and efficient manner without compromising the quality of the food. The second thing is to provide reliability and responsive services for a fast food restaurant such as customer service. If customer service is poor and the food isn’t prepared properly or your orders keep getting messed up then by their bad experience word of mouth will spread and it could drive people away from the establishment and they will begin searching for other places to eat. The last form of quality I believe a fast food restaurant should have is Aesthetics or the way the restaurant looks and smells. For example, we went to Golden Corral a long time ago and it literally smelled like feces. It made eating there hard to do because it stunk so badly. Come to find out they had a sewer leak and had to get it repaired but my family and I stopped going there for quite a long time until it was fixed. It is very important that the facility is clean without debris and trash around it and that even the inside facility is kept up with clean bathrooms, tables wiped and floors mopped. In order to exceed my expectations I would expect to run thru the drive thru and hear a happy or courteous person over the speaker that’s not rushing me to make a decision, acknowledgment when I pay and prompt service when I reach the food window. I would also expect that my food be prepared like I asked and that there be condiments or utensils necessary for me to eat or drink my food in the bag. 2. One way that productivity could have been improved is when Jon (the cashier) needed more batteries for his headset, he could have asked someone else or his manager in the kitchen to obtain them for him so that he could have remained at the window with the customer to receive his payment. Therefore, none of the confusion with the other orders would have happened. 3. Employees Materials Needed Services Provided Jon (Cashier) Batteries for headset Took customer order, and accepted payment Supervisor None Corrected order error on computer Mary/third employee Napkins Handed customer order and napkins List of Improvements: Jon could have asked for assistance in obtaining the batteries for his headset to prevent any confusion with the orders and remained at the window with his customer. The Supervisor should have acknowledged the customer and asked how the customers’ service was and if there was anything he could do for the customer for any inconvenience. Mary should have paid more attention to the customer at her window and his needs, therefore he wouldn’t have had to ask twice for napkins.

Mithraism Essay -- Cult Religion Rome Roman

Mithraism Mithraism is the ancient Roman mystery cult of the god Mithras. Roman worship of Mithras began sometime during the early Roman empire, perhaps during the late first century of the Common Era (hereafter CE), and flourished from the second through the fourth centuries CE. While it is fairly certain that Romans encountered worship of the deity Mithras as part of Zoroastrianism in the eastern provinces of the empire, particularly in Asia Minor (now modern Turkey), the exact origins of cult practices in the Roman cult of Mithras remain controversial (see below). The evidence for this cult is mostly archaeological, consisting of the remains of mithraic temples, dedicatory inscriptions, and iconographic representations of the god and other aspects of the cult in stone sculpture, sculpted stone relief, wall painting, and mosaic. There is very little literary evidence pertaining to the cult. The Deity: Mitra, Mithra, Mithras Mithras is the Roman name for the Indo-Iranian god Mitra, or Mithra, as he was called by the Persians. Mitra is part of the Hindu pantheon, and Mithra is one of several yazatas (minor deities) under Ahura-Mazda in the Zoroastrian pantheon. Mithra is the god of the airy light between heaven and earth, but he is also associated with the light of the sun, and with contracts and mediation. Neither in Hinduism nor in Zoroastrianism did Mitra/Mithra have his own cult. Mitra is mentioned in the Hindu Vedas, while Mithra is is the subject of Yashts (hymns) in the Zoroastrian Avesta, a text compiled during the Sassanian period (224-640 CE) to preserve a much older oral tradition. Possible Eastern Origins of the Roman Cult The precise relationship between the Roman cult of Mithras as it developed during ... ...umont, F. Textes et monuments figurés relatifs aux mystères de Mithra. 2 vols. Brussels, 1896, 1899. Cumont, F. The Mysteries of Mithra. Trans. T. J. McCormack. London, 1903, reprint New York, 1956. Hinnells, J., ed. Mithraic Studies. 2 vols. Manchester, 1975. Merkelbach, R. Mithras. Königstein, 1984. Renan, E. Marc-Aurèle et la fin du monde antique. Paris, 1882. Stark, K. B. "Die Mithrasstein von Dormagen," Jahrbücher des Vereins von Altertumsfreunden im Rheinlande 46 (1869): 1-25. Swerdlow, N. "Review Article: On the Cosmical Mysteries of Mithras," Classical Philology 86 (1991): 48-63. Turcan, R. Mithras Platonicus. Leiden, 1975. Ulansey, D. The Origins of the Mithraic Mysteries. New York and Oxford, 1989. Vermaseren, M. J. Corpus inscriptionum et monumentorum religionis mithriacae. 2 vols. The Hague, 1956, 1960.

Different cultures have different truths Essay

â€Å"Different cultures have different truths.† â€Å"A truth is that which can be accepted universally.† What are the implications for knowledge of agreeing with these opposite statements?  Ã¢â‚¬Å"Ye shall know the truth, and the truth shall set yet free.† A powerful, simple statement, taken from the bible. The eternal struggle of mankind, however, has been to find the truth, and this has proven rather difficult. Is there, as suggested in this quote, only one truth? Or are there different truths, dependant on cultural background or society? Unfortunately, the question as it is phrased is flawed. Both statements are false, so any knowledge gained from either one is also false. Truth is not determined by how many people accept something, whether those people all belong to a single culture, or to the whole world. Truth is determined by reality, and â€Å"truth† is the quality of any statement that correctly describes any aspect of reality. If a thing is true, it does not matter if nobody accepts it, it is still true. If a thing is false, it does not matter if everybody accepts it, it is still false. Everyone in the 12th century accepted that the Crusades were for a good cause, although with historical insight we can see that they were not. Another problem with this question is that there is a difference between accepting something and believing in it. People often accept things they are told because authority tells them, or because they do not know enough to find a better answer. Many people are also willing to accept answers because they make them feel good, not because they have any basis in fact. It seems impossible to agree with both of these statements, since they are both false. If, however, we do agree with these two statements, we find that they are mutually exclusive. If we look at them logically, statement A excludes statement B and vice-versa. This means that either one of them is false, or they are both right in certain situations and wrong in others. To answer this question, we must also ask ourselves â€Å"What is truth?† If we define truth as a reality, as something that is always correct no matter what, and as something that can be accepted as fact, than the first statement is cannot be agreed with. If different cultures have different truths on the same subject, than there is no truth. Just because my culture says that the world was created by God in seven days, that does not mean it is the truth. It is what we believe, but that does not make it true. Contrarily, scientists say that we evolved from lesser beings, and that the world was created through a ‘big bang’ which created the universe. This is what they believe to be the truth: it does not mean it is. If nothing can be agreed upon, and there are differing opinions, than there is no truth. The opposite statement, that truth is something that everyone agrees with, is more valid, at least in my opinion. Everyone can agree on some things, and would consider them truths: the world is round, people should be born with two eyes, the Second World War started in 1939. That there is a group agreement on these issues, from both those who are expert on these topics and amateurs, means that we can most likely accept them as being of reality. However, this method also has drawbacks: just because everyone agrees with something does not necessarily make it true. For hundreds of years everyone agreed that the world was flat, although it is not, and with photographs to show it, it has been proven beyond a reasonable doubt. Each statement’s value also depends on what area of knowledge we are considering: for logic-based disciplines, like the Natural Sciences and Mathematics, there should be no differences in what is considered truth. Algebra does not change no matter what country you go to, and neither does the rotation of the earth. Although there may be religious or cultural differences concerning these truths, such as in Kansas where they banned evolution from textbooks, this does not change that the facts are still the same if you talk to people who are knowledgeable about the subject. For disciplines that are based more on perception, emotion, and language it can be much more difficult to come to a conclusion: these cannot be proven with figures and objective data. What is learned in an Ethics class is more a matter of cultural influences. People in Nigeria may believe that they have the right to stone a woman to death for adultery, while in Europe we would consider this a most improper thing to do. In Japan, it is considered rude to look a superior in the eye whist talking to them, but in America it would be considered rude to not face them. Because of these differences, it is most certainly not true to state that â€Å"Looking someone in the eye is rude.†, although that is the truth of the culture. As I said earlier, truth cannot be changed. What would be correct is to state that â€Å"In Japan, looking someone in the eye is rude.† This is true everywhere to everyone. These two statements also come from opposite schools of philosophy: those that believe in subjective truth and objective truth.  To agree with both of these statements is impossible, since they both contradict each other. Agreeing with either of them, however, is also wrong. Even if no one knows the absolute truth about something yet, that does not mean that the present answers are a suitable replacement. Truth does not change, no matter who accepts it.

Research Article On Types Of Research - 1743 Words

Research Article Critique Type of Research This article was based on a quantitative, exploratory study using several methods to obtain the information. The type of research used for this article was exploratory and used a combination of online self-report Likert scale surveys as well as Path analysis. Additionally, this article examined an alternate model was used to test a causal relationship between self-compassion and mindfulness. Literature Review This subject is important to study for several reasons. Adolescents’ emotional well-being can make or break suicidal ideation, they can have positive self-regard or negative, and it can effect academic performance as well as personal relationships. This article covered stress, and its†¦show more content†¦This article shares findings from another study, a meta-analysis regarding the connection between self-compassion and psychopathology. I would be interested in looking this one up for further review. Although mindfulness was not related to another study this article addresses, it did share the correlation found between self-compassion and connectedness. This correlation is something that I see that can mitigate some suicidal ideation. Research Question The main question posed by this article is whether or not skills in mindfulness are able to help adolescents navigate the difficulties of their developmental stage (Bluth Blanton, 2014). Another question that was posed by the article was, if adolescents practice these mindful techniques, will they become better equipped to handle negative emotions and events. Research Hypothesis The hypothesis of this article was that adolescents would be able to develop positive emotion well-being and self-compassion through the use of mindfulness (Bluth Blanton, 2014). It was theorized that self-compassion and mindfulness were interdependent, and those who practice the mindfulness techniques would be better able to develop positive self-regard. Methodology of Research According to the article, they conducted an online survey with sixty seven urban high school adolescents. This was followed by the use of Path